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Dental Receptionist - The Dental Center of Mishawaka

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Indiana (IN), Mishawaka
Job Reference # or Name 2018-5808
DR Job Category Dental Office Administration
DR Job Type Other
DR Job Title Receptionist
Job Title Dental Receptionist - The Dental Center of Mishawaka
Availability Full Time
State Indiana (IN)
City Mishawaka
Address Log In or Register Here

Overview
We are hiring a full-time Dental Receptionist for our affiliated practice, The Dental Center, located in Mishawaka, IN 46544. The Dental Receptionist we hire will have 1-2 years' experience working in a dental, medical, or other health-care office; and have exceptional customer service experience. This position offers a competitive salary, plus benefits!

Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancelation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients


Qualifications
Desired Skills:
  • 1-2 years' experience working in a dental, medical, or other health-care office
  • Dental experience, a plus
  • Knowledge of insurance plans (HMO/PPO), a plus
  • Experience answering telephone, required
  • Customer service experience


Additional benefits for full-time employees:
  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few


The Dental Center is a highly successful affiliated practice of Dental Care Alliance (DCA).

As one of the country's largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 13 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities.

Established in 1991 by Dr. Steven R. Matzkin, Dental Care Alliance's success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing.

DCA Mission
We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.

DCA Vision
To be the trusted partner of choice for the industry's best dental professionals.

DCA Values - USMILE
U nleash Career Potential—of our employees and partners
S ervice Excellence—to our professionals, patients and families
M eaningful Contribution—all can make a difference
I ntegrity First—in all we do
L eadership—in our field and we assume accountability
E xcellence in Action—we are committed to get the job done

Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.

You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Dental Care Alliance. Stronger Together.

08/24/2018 10:01
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ref: (2018-5808)
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