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Orthodontic Treatment Plan Coordinator

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Maryland (MD), Forest Hill
Job Reference # or Name 2018-5449
DR Job Category Other
DR Job Type Other
DR Job Title Coordinator
Job Title Orthodontic Treatment Plan Coordinator
Availability Full Time
State Maryland (MD)
City Forest Hill
Address Log In or Register Here

Overview
We are hiring an Orthodontic Treatment Plan Coordinator for our affiliated practice, Main Street Children's Dentistry & Orthodontics, located in Forrest Hill, Maryland. This is a full-time position. The Orthodontic Coordinator we hire would ideally have a minimum of 1 - 2 years' experience presenting Dental Treatment Plans; ortho experience is strongly desired; and exceptional sales and customer service skills. We offer a competitive salary, plus benefits!

Responsibilities
The Treatment Coordinator serves as an advocate and educator in creating treatment plans for dental care. The Treatment Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience.

Responsibilities:

• Conduct interview to understand the patient's oral health history, concerns, and objectives
• Explain the treatment plan, address patient concerns and answer any questions
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
• Build trust, and understand the patient's objectives
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice's financial integrity.
• Understand the practice's policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Bill dental insurance, post payments, and claim estimations as required.
• Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
• Track patient accounts receivable and outstanding balances to ensure timely payment.
• Assist in Practice's collections protocol for all outstanding balances.
• Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Perform general office duties and other duties as required

Qualifications
Desired Skills:
  • Must have 1-2 years' of dental office experience
  • Sales and customer service expereince s required
  • Ortho experience is strongly preferred
  • Experience working with various dental insurance plans


Additional benefits for full-time employees:

  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few

DCA Mission
We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.

DCA Vision
To be the trusted partner of choice for the industry's best dental professionals.

DCA Values - USMILE
U nleash Career Potential—of our employees and partners
S ervice Excellence—to our professionals, patients and families
M eaningful Contribution—all can make a difference
I ntegrity First—in all we do
L eadership—in our field and we assume accountability
E xcellence in Action—we are committed to get the job done

Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.

You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Dental Care Alliance. Stronger Together.

06/21/2018 10:01
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ref: (2018-5449)
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