Patient Coordinator

For nearly 40 years, Great Expressions Dental Centers (GEDC) has been a leader in providing preventative dental care, orthodontics and specialty care with 290+ local offices in 10 states: Connecticut, Florida, Georgia, Massachusetts, Michigan, New Jersey, New York, Ohio, Virginia, and Texas!

We are looking for a Patient Coordinator with a strong customer service background for one of our offices focused on providing quality and convenience for our patients. Great Expressions strives to be the Dental Destination for our team members by allowing them to receive personal rewards and professional growth while being part of a progressive organization.

Why Great Expressions?

• Competitive pay and bonus potential
• Medical, dental, and vision coverage offered
• Paid holiday and vacation time
• 401k, life insurance, short and long term disability plans
• Perfect Attendance Day Bonus

Our Patient Coordinators:

• Welcome and acknowledge all patients, anticipate and address patients' experience needs
• Positively impact our patients lives
• Build productive and smart schedules to benefit the practice and the patients
• Meticulously verify patients schedules and insurance benefits
• Balance multiple tasks in a productive manner
• Go over treatment plans with patients
• Proactively fill doctor and hygienist roles
• Make sure waiting area and public areas are clean
• Confirm appointments with patients via telephone
• First to start relationship with patients which sets tone for the visit
• Assist patients in financial arrangements
  • Work with patients balances and denials

• Minimum of 2 years in a Dental, Medical, or Retail setting with strong emphasis in customer service is required
• Strong verbal and written communication skills