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Dental Office Manager

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Maryland (MD), Glen Burnie
Job Reference # or Name 2017-3795
DR Job Category Other
DR Job Type Management
DR Job Title Office Manager
Job Title Dental Office Manager
Brief Job Summary Overview: Busy practice in Glen Burnie, MD is looking for a Dental Office Manager. We need an outstanding individual to manage processes, team proj
Availability Full Time
State Maryland (MD)
City Glen Burnie
Address Log In or Register Here
Overview: Busy practice in Glen Burnie, MD is looking for a Dental Office Manager. We need an outstanding individual to manage processes, team projects, and to be accountable for the practice's growth. Our practice has enjoyed great success and needs an exceptional team leader to continue to lead our hardworking team. We are looking for someone that enjoys working with children.
We are looking for someone with 2 or more years of management experience; dental office experience is a preferred; someone who is self-motivated, resolves conflicts, loves to learn, and has great leadership skills. This person must be well organized, have strong computer skills, love to work with numbers and has a very systematic approach to their work. We need someone with a strong work ethic that will commit and focus their time and energy into the success of this practice. This is a full time position. We offer a competitive salary, plus benefits!
As one of the country's largest dental support organizations, we have more than 280 affiliated dental practices throughout thirteen states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.
If you are looking for a fun and rewarding career, you have come to the right place. We offer employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future; make Dental Care Alliance your employer of choice.

Responsibilities: This unique individual will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, and staff payroll and bonus are a part of the operational responsibilities.
 
- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
- Recruits, hires and develops office teams capable of providing best in class patient care.
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
- Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.
- Manages and assists designated office team members with appropriate payment and insurance processes.
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
- Continually works towards building and sustaining a joined leadership work environment with doctors.
- Performs other duties as assigned.

Qualifications: Desired Skills:

- 3 years' of experience working in a dental office
- Strong background in billing and insurance
- Must have prior management experience
- High school diploma or GED; Associates Degree (AA) from a two or four-year college
 
 
Additional benefits for full-time employees:

- Medical
- Dental services 
- Life insurance
- Vision
- Paid time off
- 6 paid holidays off
- 401k to name a few

07/15/2017 10:02
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ref: (2017-3795)
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