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Dental Receptionist

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Pennsylvania (PA), Thorndale
Job Reference # or Name 2017-3794
DR Job Category Clinical Personnel
DR Job Type Clinical
DR Job Title Office Manager
Job Title Dental Receptionist
Brief Job Summary Overview: We are currently looking for a Dental Front Desk Receptionist for our office located in Thorndale, PA. This is a full-time position. Our
Availability Full Time
State Pennsylvania (PA)
City Thorndale
Address Log In or Register Here
Overview: We are currently looking for a Dental Front Desk Receptionist for our office located in Thorndale, PA. This is a full-time position. Our ideal candidate will have experience working in a dental, medical, or other health-care office; have exceptional customer service; and enjoy working in a busy office. This position does require 3 evenings a week until 7:00 pm.
As one of the country's largest dental support organizations, we have more than 230 affiliated dental practices throughout twelve states. Formed in 1991, Dental Care Alliance is a ground-breaking dental support organization created by dentists, and focused on improving the well-being of both patients and dentists.
 

Responsibilities: The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
 
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancelation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients

Qualifications: - 1+ years' experience working in a dental, medical, or other health-care office
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Customer service experience
 
 
 
 
 #CB
 

07/15/2017 10:02
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ref: (2017-3794)
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